Forcasting Looks Like it will work on 46.5

I tested the new forecasting function in 46.5 and it works very well. Couple of things we need: The field of when the part had a sq/op put on it. That way we do not send back new items. They need to get the DC sales feed going. That is the YTD/LYR sales for your servicing DC loaded that will be nice. They need to work on getting lost parts out of the system ie NWP 1121 is the old part number and with forecasting and the wrong MC on the part it wants to forecast it back into your inventory. I did not use the Jcon forecasting. I felt it was to cumbersome for the results you got. But this is much better.

trouble selling sourced items

I run a daily pickup run to the dc everyday and pick up specials for commercial and retail customers. For the retail customers we have been using the suggested method of finishing the invoice and placing it on hold by putting a zero deposit on the item. If your customer wants to pick up the part the same day you cannot use the reference number and just release the held invoice. The computer will not release a sourced invoice because it has not received the asn yet,( which will come down tomorrow morning). This needs to be corrected, why can we not have an option such as sell anyway button for these types of situations. There are far too many controls on this damn thing. Carquest is obviously worried than an employee may take them for five cents!

items not taken out of inventory

Like jim I have had items received, sold , returned for credit and returned to the dc. My system still shows the product in stock. Exploris help desk thinks that it has something to do with items not sourced on the system. Ie; if I buy something from montreal and return it before receiving my e-invoice, the system does not go into a negative on hand , so that when it is received on asn , it would bring the on hands back to 0. They say they are aware of this, but who knows when they will fix it. Makes inventory control interesting!

Miising information

My wife was looking at day end sheets and trying to balance a file. We found the entries on the statement but fund one half of the entry did not appear on the day end paperwork. When questioned Exploris did not know where the entry was. They assumed we entered it during day end and it went to the Black Hole. I assured them this was not the case and I want to know where it is the paperwork. It has to balance and it doesn't. To this point I have no respnse from Exploris. Great customer service.

Missing information

XCODE pricing schedules

In Exploris when you enter and Xcode they have been telling us to set up a dummy account and then do your copy procedure. Time consuming but not too bad. I discovered a button called Group that enables you to set up the price plan for everyone in a particular billing schedule group with one key stroke. If you want to narrow it down to a more finite number of customers you still have to use the copy function. The group key adds this to the billing schedule and Angela has varified that the Xcode will not be ereased when they do an update. Questions on this call me 5198533410 Jim