Thursday, August 19, 2010

Trivia details that can kill us

A couple of unrelated facts - that seem to be a bit worrisome

Point - in April Toronto brought out a new competitive position sheet for eKeystone speed & Custom - we started asking when the prices in our system would get updated -- today I talked with a VP and was told they have to putt he data update in dribs and drabs -- they can't do it all at once ---so here we sit -- we have NO IDEA how much of the file in our system has been updated --this is Aug and the change happened in April. Our issue is -- if we have a request for a part # -our staff will believe the price the computer tells us to quote - but that could be wrong as they have gone to variable margins.

Point - we asked for a CFI price re-fresh ( see previous image of a CFI number with no price in store #3 ) --we were told by Raleigh that the CFI line was TOO BIG to refresh. In J-Con you could ask for as many refreshes as you wanted ... hmm ... more to this story than we are being told.

Love to know the real story on Exploris ( Nexpart )

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