Tuesday, May 17, 2011

Politics and Stupidity get in the way of Customer Service


We are pushing at the highest levels in CARQUEST to have WorldPac (WPC ) show on the front page on the gen-2 e-cat .... but CARQUEST is stubbornly refusing to discuss this issue ... why ?

Well- in Canada anyway = price a fuel filter or a Delphi fuel pump .... Come on CARQUEST -- earn our business the old fashion way - with service and honour.

These higher prices in CARQUEST -- are killing our reputation with our customers -- a recent Delphi example .... $289 from CQ ..... $215 from WPC ... which is in line with another DC at similar prices ....

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