Exploris Catalogue

When the system goes down to mode 2 you have no catalogue. The system also prints bogus invoice numbers which don't match the customers statement. We have been down more times and for longer with Exploris than we ever were with Jcon. Doug explains that if your internet connection is down you will have catalguing. This has never been the case it is always Exploris that is down. Dougs fix for the statements is to have your customer find the invoice by amount on the statement or we can reprint all the invoices and resend them when the system is back up I don't know about anyone else but I see a real mess doing this.