We are told this is a known problem - BUT -- who is overlooking the COST of having this known problem - languish ... the issue is -- when we get charges or credits from the warehouse statement for items like labor guides or tech net fees - we have to apply a credit or debt memo to the customer. Since the PRINT button is broken - we have to jury rig some sort of written explanation for the customer - and this all takes TIME --that we can NOT bill anyone for.
FIX the print button like it should be - and we save all that time EVERY MONTH for approx 30 customer charges x 12 months of doing the same thing x our cost per hour to do these and you find this becomes are LARGE expense we have to cover since your system has a broken part ...
When will this broken PRINT screen button be fixed ? You are costing us a lot in wasted productivity.
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