Thursday, September 23, 2010

Part 4 - missing Images - How long can we WAIT ?

Here is a good( albeit long ) story --- missing Images .... take a line like ECC by Wells - no better example of why images are SO IMPORTANT --does the switch you need have have a square or round 'widget' hole .... ????



So - follow me on this --- there are a HUGE amount of ECC images we are missing. In some cases if we
knew the WELLS number - believe it or not --some are in the system - but tagged to the wrong part # ...how do you get a Wells part #? They know they have a problem and we await the IT dept to re-load the images --but they are TOO BUSY on the new e-cat to spare any time to fix an old problem ... and they are NOT loading any more ECC corrected images until the old bad-linked ones get fixed ( can you spell catch-22 ?? )

So - Wells announced a new improved web site ... the trouble is in their INTERCHANGE they do NOT
have loaded the CARQUEST part number to find the equiv WELLS # .... see attached images to prove this

So --we are busy chasing our tail ( image for that one too ) --there are a few things that can be fixed --we just wonder who cares ???

Update - there is a new E-Cat on the internet for ECC - click here for the link- but the problem here is oyu have to RE-LOOK Up the part application one more time - if it had a direct link on the page for Images - or iwe could make the interchange work (some issues - and are told we need to put the dash in the right spot .....aaawwwhhhh )

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