Wednesday, November 3, 2010

A sample case of COMPOUNDED DUMBNESS



Get a call from Pete at Petes Paint -- we have done the first of a regular series of data dumps - were we grab some the data in Exploris ( very limited on data due to really inadequate reports offered (see request for universal report writer) and dump into Excel and sort ... and sort ... and sort.

He was working on a list of part with ZERO sales in 12 months and came across a part - FP HP10000 ...and asked questions -- we had a look and we were baffled as well .. this is a movement code 4.2 - this should be a good or at least adequate seller ... so we call our favorite guys ( and we mean this ) at Raleigh in the classogram dept who set movement codes ... sure enough USA sells well ,,, but in Canada this part is a DUD ....

Why ? Well --lets have a closer look ..
1) the PN code ( sub line ) is set wrong - in Canada we have it as a 7 - Misc parts ( see image as proof -this will get changed asap I hope ) were as it should be in PN#6 - fuel pumps ...the billing schedule sets PN#7 at a HIGHER PRICE
2) CARQUEST Toronto is OVERCHARGING us compared to other warehouses in Canada -- theyare TOO SLOW to react to the ever changing US-Cdn dollar exchange rate (amoung other factors) -- ADD most pressure -- and a resulting HIGHER PRICE we charge
3) it sure looks like Delphi is RIPPING the Canadian Market off --see the example in the image from Amazon --they are selling this way below any price available in Canada .... add more fuel to the HIGHER PRICE ... Delphi should get a good swift kick in the ass for this ... notice we left ONE DIGIT of our COST showing ... it is a number two ... ouch -- it needs to start with a number like ONE if we are going to sell this part ... come on Delphi - do you want us to single handedly pull your greedy ass out of bankruptcy ???

So -- if you stock a FP HP10000 in Canada -- you may not have sold many -- and the reasons are many -- but if you are in USA you are selling just fine -thank you ...

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