Talking with a good guy on the help desk - I like his knowledge and attitude -- he mentioned that the ON LINE HELP for Exploris has gotten better .... really ... gee ...he says it ...I trust his opinion .... REALLY ????
So I go and have a look ..... well ...the new version 50 Multi Store Editor stuff is here --- sort of ....
So --what do I expect of HELP ...
Existing - the data is OK -- juts NOT complete -- the example in Multi-store --explain just what in the hell is the sales history columns marked P HIST 1 ...thru P HIST 8 ???
Example - are field selections set -- effect just this terminal or all terminals for THIS store -- or ALL TERMINALS for ALL STORES?
Example -- you can Save settings -- can you name them ? Load Settings -- Load what ? From where ?
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But --really the HUGE glaring HOLE in HELP DATA --is that we do NOT have HELP SPECIFIC data --- one would expect to click on the P HIST 1 and hit the help key ( F1) and get JUST the INFO for that button - where is the thinking -- you could REALLY cut down on the amount of phone calls to the help desk .... gee ... this is a complex system -- and the lack of specific help on a specific button doesn't help ...
IMHO -- Greg H
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