Thursday, December 1, 2011

Making MOVEUPS Easier ....

It should be noted that a vast majority of CARQUEST jobbers do NOT do move ups - they ask their CQ rep to do them ... WTF ....   we need to make MOVEUPS to be easier to understand.

Call # 2035576 placed today is to have an OPTION box - check it if you want to see any Supercession for a parts involved inmoveup ... much like we see any available ALTERNATE ( where it shows underneath the part - see this image as example of an Alternate



Why is this important -- well have a look at this example - DOR 698-100 -- what looks funny ...  the sales movement code is 8.5 ( real dog-eh!) ... but I have stores that are selling it - one even sold 12 .... while the DC shows only sales of 3 ....    We find examples like this where CARQUEST is just so slow at adding parts ... or ....  the part has been superseded to another sku ... would be nice to know what case this is ??  In the first case -were CARQUEST is just SO SLOW to add --we have cases were we are sourcing from where ever but the warehouse doesn't stock (enough) based upon their sales and movement code ... a real catch 22.  In the 2nd case -- well--just tell us it is a supercession ... how can you do this on the moveup screen ????????  How is our suggestion on this ?

Ps - this item is the super popular Dodge tranny solenoid valve ...   and we won't get into the problem on the superseded part is much more money ( they have been told and are promising to fix (partially??) .... but we leave that part for the upcoming book with attached movie rights .... Michael Lewis .... eat your heart out ... Money Ball and Blind Side ... this one will be bigger that all of those...

Part of the problem - there is not much of a driving force to make EXPLORIS better ---'close enough'  seems to be good enough ,...  the  guys like Mike Allen ( USA ) and Brian Taylor ( Canada ) should be listening and driving the improvements .... well ...one can wish ...

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