Tuesday, December 8, 2009

Wish # 6006 - Report for Cash Customers

This started life as call # 1005810 to Jack ( Denver) and he tells me that  it has been pushed to Dave Vogel as enhancement - so lets give this a number -- # 6006 --- wish list -- how to get a report of CASH Customers identified in POS

I just wanted to see how many customers our stores had entered (as some staff seem to resist this for whatever reason).   But - once the system gets mature -- you want to identify some cash customers and do some things ...  such as see how much they buy & return?  ...see if they should be moved to a different billings schedule ... see if we can send them e-mail to announce a special just for them ... or ??

Let the clock start - lets see how long this might take -- and what additional questions should be raised to make sure we have a good foundation on what we might want to do with this info...  How can we  grow our relationship with our cash customers so they know we are driven to give them good value - not just junk e-mail.  This sure sounds like a GREAT opportunity to tag customers that need a preferred card status.

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