Wednesday, December 9, 2009

WISH # 6007 - IMPROVED Visibility on Done Deposit Invoices




I have been talking with Bob Miller and he has been explaining why his store likes to use DONE DEPOSITS 

-- it pulls stock 
-- it makes parts fully trackable when the customer calls up whereas F-10 Shelf Source doesn't and we must ask all staff (unprofessional ) 
-- great way to handle cash deliveries where payment  might not happen until the next day)

BUT --there is a DOWN SIDE to using Done Deposits --the invoice prints and to the average staff it looks and feels like a normal CHARGE INVOICE...

We need better ways to identify the invoice for what it is -=  a COD invoice:
- remove the  word CHARGE from the 'Form of Payment box' and replace with C.O.D.
-have a font that will print such a warning on the invoice that is it visible by eye from 10 feet ...  have a BOX and large FONT stating COD would be my preference
The Image above reminds us of the problem with training staff when differences are TOO SMALL - and mistakes happen in the heat of the moment... the rabbits have at least 3 differences --can you spot --- we need to make different types of invoices VERY EASY to SPOT --not like the rabbits

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