Additional Points for CHECK LIST - need a list of KNOWN PROBLEMS

Before we went live - we asked the help desk manager for a list of KNOWN PROBLEMS in Exploris - and got a weak reply - the normal party line - no list was made available.  As a result we are EXPERIENCING EVERY (well almost every) KNOWN BUG for ourselves - and taking the TIME and EFFORT to figure out why and how.

Example - if you but from other stores ( not from your related stores ) - these stores are in a different data base -- more often than not you can see this problem - it happens more than 50% of the time - order something that has a BUY RULE - like in our case some Dorman wheel studs ... we order 10 and our system receipts 100.  We testes a case of oil - it came thru OK --but another of our stores spotted a similar problem in Forman with 170 studs receipted.

It is a KNOWN PROBLEM -- but it wasn't to the help desk person nor was it to us ... so hours of time are wasted by people trying to see why the how and where ... you get the idea.

Oh --you want the fix for this ?   All 'other stores' you buy from start with a ZED ( ok a ZEE for the USA guys ) ... the image attached shows the Windsor super store as Z01 ( go to VENDOR >>Vendor/Supplier >>SUPPLIER ORDER screen -- and uncheck the USE BUY QTY RULE as shown.  Call #1023833

Keep the buy qty rule for DC purchases.

If a list of known issues were made available - how much time would it save ?  TONS !!