How many use the PRS system - PRS = Product Resolution System. Our 3 stores had beta tested it some time ago but we got blocked from using it as the IT dept fumbles along in excuses why they can;t translate it into French --and as a result we get barred from using. It is a Cdn thing. The USA had it way before and still have it.
Well-- bitching enough we get it back ( for E-cat erorr anyways ) -- Talking with Dede Geary ( who handles re-orders for the 37 Warehouses in USA & Canada - she mentions to submit and Mike Deal gets ... and we have always found Mike to be excellent.
Click on the image - this one is Dorman window regulator - this whole line is exploding ... but at 8.9 and Non-Stocked it will go no where at CARQUEST. Notice the time line --we submit at 2:31 and it is solved and updated at 2:37 .... hey Mike - what kept you (smile).
In the 'good old days' we would submit thru Toronto and wait and wait and then have to re-send another e-mail and wait and wait --and 6 months goes by ... now we get this fixed in 6 minutes ...the number si still 6 -- but the time dimension has changed.
PRS works --if you use it.
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