Wednesday, October 27, 2010

A tough thing to EXPLAIN -- but someone has to try


Somehow we are NOT co-ordinated -- here is the PROBLEM

Part # a is being replaced by Part # b .... that happens all the time -- but there is something WRONG on the way it FLOWS thru the system and ends up in EXPLORIS ( Nexpart by WHI ).

Example - PLB 12258B1 is changing to a much easier and INDUSTRY STANDARD part # H1 B1 ( b1 referring to the display pac ) ... but when you see the MOVEUP SCREEN ( click image to make larger ) --unless you have memorized these ....how in the hell would you have any idea ... and the 2nd part # also is updated from 12258CVS2 to H1 CVS2.

The point I am trying to make is --that someone at CARQUEST has to WALK thru the entire process and see what the jobber sees and has to deal with .....

What would help - a MUCH BETTER moveup screen for one thing ... with the option to see DESCRIPTIONS -- and remember we have to see BOTH desc #1 and #2 ....

IF only the delay in getting fixes and improvements wasn't at such a glacial pace ... cloud computing is supposed to offer FAST improvements - WHI has sure burst this idea ... we have seen slow but this is slower than slow.

I will forward a copy to my two fav's - Mike Deal and Dane Hunter - so I can get them to have a coffee and see this point I am trying to make...

HOW does a JOBBER do a moveup - when there are many supercessions in a line ?????? If we go out of step with what the warehouse does - all we get are B/O's ...

Note --warehouse sales are MOVED to the new part # --so sales you see are sales on the part AFTER the first move.

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