Monday, August 22, 2011

ALL LINES INTERCHANGE ... how good is it since the PLURGE ?





less than 30 days ago we had a POLITICAL purge of most of the X lines ( non-CARQUEST ) lines --- after a long fight our 3 stores have it back to where it was before the Sales Dept got involved ... so now we are wondering what has happened to INTERCHANGE ....

Was INTERCHANGE gutted as well ? Ryan was using interchange for an industrial Toyota starter -- no e-cat here -- and found NO DATA ( see images ) --- I also verified that Wilson ( WIL line in Canada - a sister company to WRE - part of Biggler Bros with much better industrial coverage than WRE )

So -- we have been told to cal this in thru help desk ( call # 1817268 ) and image sent ( despite call desk saying - 'we can't give our our e-mail addresses' ... wtf ... )

ADDITIONAL DATA --- note from Tim Folks -- added 10:57 am Monday

Interchange support in the CARQUEST Catalog has been unchanged for months.
You have the same lines in "All Lines Interchange" today that you had two
months ago. --
Tim Folks
Director, Catalog

No comments: